Customer Service Representative - Anonymous employee IGT Employee Review

3.0
Apr 18, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people you were amongst in the call centre are a great group of people. It was great coming into work and seeing them, it felt more like a family than co-workers for the most part. Enjoyed all the company perks and discount to alot of major attractions and hotels around the world

Cons

Management was not very effective Hours would change consistently which made it hard to have a steady personal life

Explore other reviews about IGT

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Opportunity for advancement, Friendly Atmosphere, Plenty of Time Off, Training Availability

Cons

In the process of restructuring (2026)

2.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Unlimited PTO, lots of work to go around

Cons

Lack of clear direction forward since merger, Continued laying off of employees, Lack of compensation

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