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IHG Hotels and Resorts

Engaged Employer

Would not Recommend Working Here - Anonymous employee IHG Hotels and Resorts Employee Review

1.0
Feb 17, 2010
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Beautiful office with a garden downstairs

Cons

Very clickish and hostile place to work. There is incompetence which is observed at high levels and it is tolerated. Hard and productive work is not recongnized. HR is not serving interests of employees. There is no outlet to discuss concerns.

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IHG Hotels and Resorts Response
10y
Hello Thanks for sharing your thoughts on your career at IHG. It was great to read that you enjoyed the benefits of working for IHG – there are many great ones, global discounted hotel stays to name one! Work/life balance is very much important to us, so I was sorry to read that you didn’t feel that yours was valued. We certainly don’t want a culture where people feel treated like a number. I’ve passed your feedback on to our Reservations Office HR Director. Thanks for your feedback on bonus caps and salaries. 18 months ago we reviewed annual raises in the Reservations Department. We now give annual merit increases to all employees’ base wages and there are also no caps on incentives. Kind regards Chris The Employer Brand Team

Explore other reviews about IHG Hotels and Resorts

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Very friendly team culture, everyone is always willing to help and friendly.

Cons

There are a lot of projects with no real processes so things can become confusing

4.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work. At times work can seem chaotic with too many things going on at once but overall, the employees make the work environment and most everyone I worked with were incredible individuals to work with.

Cons

Lot of changes happening all the time which I guess is to be expected but can sometimes be unorganized and chaotic at times. It really depends on the leadership.

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