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IHG Hotels and Resorts

Engaged Employer

IHG Hotels and Resorts reviews

3.9

70% would recommend to a friend

(4,862 total reviews)
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Elie Maalouf

76% approve of CEO

64% positive business outlook

IHG Hotels and Resorts has an employee rating of 3.9 out of 5 stars, based on 4,862 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IHG Hotels and Resorts employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

5K reviews
1.0
May 5, 2018
Recommend
CEO approval
Business Outlook

Pros

Hotel Discounts Flexibility Great location Good pay and bonus Ability to work from home Good lunch options near office Free coke products

Cons

100s laid off while the company post new roles for hire. Complete chaos in the restructuring. Employees demoted and given new jobs with no knowledge of what the new role is.

4.0
Jul 16, 2017
Recommend
CEO approval
Business Outlook

Pros

No two days are the same Flexible hours Great hotel discount w franchise properties Opportunity to network Opportunity to be a leader in the hotel industry Impact lives of employees and guests

Cons

On call 24/7 Ceiling for earnings Ownership always wants more Holidays are sometimes required to work Must be able to balance sales , operations , financials , Human Resources

3.0
Sep 4, 2024

Too cliquey

Recommend
CEO approval
Business Outlook

Pros

Employee discounts worldwide are amazing if you like to travel. I hit over 20 properties in under 3 years.

Cons

The company offers fantastic employee discounts on properties worldwide, which is an incredible perk for anyone who loves to travel. The opportunity to stay in high-quality accommodations at a fraction of the cost was a major highlight of my time there. The work itself was consistently challenging, which I appreciated. It pushed me to develop my skills and grow professionally. While the pay was almost on par with the market, I felt it could have been more competitive given the demands of the role. Nevertheless, the combination of the discounts and the professional development opportunities initially made it seem like a place where I could see myself long-term. However, the company’s internal culture presented significant challenges. The presence of cliques within the organization was undeniable. When I first joined, I felt included and valued. Unfortunately, as time went on and my role evolved, I experienced a shift from being perceived as a “pet” to a “threat.” This change led to the cliques closing ranks, which created a hostile work environment. It was disheartening to see how quickly things changed and how isolated I became. What started as a promising career path ended in disappointment. The culture of favoritism and exclusion overshadowed the positive aspects of the job. While I appreciated the perks and the professional challenges, the toxic work environment ultimately made it impossible for me to stay. It’s unfortunate, as I truly believed this was a place where I might retire.

Viewing 1 - 3 of 4,862 Reviews

Glassdoor has 5,782 IHG Hotels and Resorts reviews submitted anonymously by IHG Hotels and Resorts employees. Read employee reviews and ratings on Glassdoor to decide if IHG Hotels and Resorts is right for you.