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IHG Hotels and Resorts

Engaged Employer

Great Place To Work; Has Some Issues; None Insurmountable - Senior Manager, Product Management & Experience Design IHG Hotels and Resorts Employee Review

3.0
Jun 2, 2008
Recommend
CEO approval
Business Outlook

Pros

There are some really great people to work with; there is a rich brand history of Holiday Inn and InterContinental; there is great work/life balance in most areas of the company; because the company is global, there is opportunity to meet & work with people all over the world; this is the company that practically invented the hotel business which is something to be proud of; compensation & benefits are slightly above average for the hotel business; there is a desire by some within the company to truly recapture the glory days of the company; discounts on hotels are great - when you can get them.

Cons

Like many large companies, true change is slow. Current senior management is not forward-thinking or innovative which is a shame considering the many innovative things the company has done in the past. There is no real focus on personal development unless you happen to get an exceptional manager. The Information Technology area has some great people in it, but it is caught up in politics and egos. The same is true within the Distribution area. Ethics are borderline at times. If you're good at (and enjoy) navigating politics, you'll be fine. But if you just want to get the job done you may be frustrated.

Explore other reviews about IHG Hotels and Resorts

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Very friendly team culture, everyone is always willing to help and friendly.

Cons

There are a lot of projects with no real processes so things can become confusing

4.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work. At times work can seem chaotic with too many things going on at once but overall, the employees make the work environment and most everyone I worked with were incredible individuals to work with.

Cons

Lot of changes happening all the time which I guess is to be expected but can sometimes be unorganized and chaotic at times. It really depends on the leadership.

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