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IHG Hotels and Resorts

Engaged Employer

Part time Customer Service - Anonymous employee IHG Hotels and Resorts Employee Review

3.0
Apr 29, 2010
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

In this position you meet lots of people and there are a variety of ways and opportunities to earn bonuses.

Cons

There is a lot of standing in this position. At times there are rude customers. The job tasks are fairly routine.

Explore other reviews about IHG Hotels and Resorts

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Always opportunities to grow in the company

Cons

Must be fast paced and willing to learn individually

4.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work. At times work can seem chaotic with too many things going on at once but overall, the employees make the work environment and most everyone I worked with were incredible individuals to work with.

Cons

Lot of changes happening all the time which I guess is to be expected but can sometimes be unorganized and chaotic at times. It really depends on the leadership.

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