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IHG Hotels and Resorts

Engaged Employer

Too cliquey - Senior Category Manager - IT IHG Hotels and Resorts Employee Review

3.0
Sep 4, 2024
Recommend
CEO approval
Business Outlook

Pros

Employee discounts worldwide are amazing if you like to travel. I hit over 20 properties in under 3 years.

Cons

The company offers fantastic employee discounts on properties worldwide, which is an incredible perk for anyone who loves to travel. The opportunity to stay in high-quality accommodations at a fraction of the cost was a major highlight of my time there. The work itself was consistently challenging, which I appreciated. It pushed me to develop my skills and grow professionally. While the pay was almost on par with the market, I felt it could have been more competitive given the demands of the role. Nevertheless, the combination of the discounts and the professional development opportunities initially made it seem like a place where I could see myself long-term. However, the company’s internal culture presented significant challenges. The presence of cliques within the organization was undeniable. When I first joined, I felt included and valued. Unfortunately, as time went on and my role evolved, I experienced a shift from being perceived as a “pet” to a “threat.” This change led to the cliques closing ranks, which created a hostile work environment. It was disheartening to see how quickly things changed and how isolated I became. What started as a promising career path ended in disappointment. The culture of favoritism and exclusion overshadowed the positive aspects of the job. While I appreciated the perks and the professional challenges, the toxic work environment ultimately made it impossible for me to stay. It’s unfortunate, as I truly believed this was a place where I might retire.

Explore other reviews about IHG Hotels and Resorts

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Very friendly team culture, everyone is always willing to help and friendly.

Cons

There are a lot of projects with no real processes so things can become confusing

4.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work. At times work can seem chaotic with too many things going on at once but overall, the employees make the work environment and most everyone I worked with were incredible individuals to work with.

Cons

Lot of changes happening all the time which I guess is to be expected but can sometimes be unorganized and chaotic at times. It really depends on the leadership.

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