Pros
If you enjoy working in hospitality and in a team-oriented environment, then this is the perfect place for you. There is a diverse work force, you interact with many people, coworkers and guests and working in the heart of NY is a plus. There is also opportunities to cross-train, promotion from within and even the ability to transfer between hotels if you want to stay in the Crowne Plaza family, but are relocating. They have a lot of employee prgrams/events and are very generous when it comes to prizes, giveaways and perks. You can also stay at other hotels at a discounted rate.
Cons
The hotel business is open 24/7/365; too many personalities; alot of office politics; not enough pay, employee areas need to be renovated; employee morale is low; people sometimes sre not friendly, eventhough we are in hospitality, top-heavy management; lack of communication with regard to what's going in with and in the hotel. Some of the management has no clue how to manage people, have no people skills. opportunities for promotion for line staff is almost non-existant, unless someone retires or gets fired; alot of firings, very stressful enrvironment; some adults can act so childish, there is a lack of integrity and honesty.