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My experience at IKON Office Solutions was not being recognized for my accomplishments. - Billing Associate IKON Employee Review

1.0
Dec 20, 2011
Recommend
CEO approval
Business Outlook

Pros

Insurance and time off were great incentives. Co-workers made it tolerable to come to work every day.

Cons

Too many daily reports. Unjust metric performance reviews. No overtime but employee expectations were do your job in 8 hours.

Explore other reviews about IKON

5.0
Apr 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Great culture and managers give great direction.

Cons

not really anything that i can think of.

2.0
Dec 17, 2010
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Service Department is EXCEPTIONAL in responding to customer needs - Compensation Plan is competitive - Management leaves you alone - if you are a performer

Cons

- Poor compensation plan for mileage - HR does not follow the same guidelines for all individuals - Management is ONLY out to better themselves - Demeaning language is tolerated even after HR complaints - Account management takes away from selling time - Management will give or take away large accounts, based on how much they like you - Poor communication about major transitions happening within the company

4
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