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IKON

Acquired by Ricoh

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IKON reviews

Overall OK - Anonymous employee IKON Employee Review

2.0
Feb 28, 2012
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great product line and diverse product offerings to customers, overall good benefits and vacation time even for first year employees.

Cons

Constant company changes due to merger, especially relating to territories for outside sales reps and accounts being "handled" by specialists, poor communication in changes (too much secrecy about merger and how sales reps are affected), compensation plan always changing. Too much micromanagement. Unnecessasry training and online courses.

Explore other reviews about IKON

5.0
Apr 2, 2025
Account executive
Recommend
CEO approval
Business Outlook

Pros

Great culture and managers give great direction.

Cons

not really anything that i can think of.

2.0
Dec 17, 2010
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Service Department is EXCEPTIONAL in responding to customer needs - Compensation Plan is competitive - Management leaves you alone - if you are a performer

Cons

- Poor compensation plan for mileage - HR does not follow the same guidelines for all individuals - Management is ONLY out to better themselves - Demeaning language is tolerated even after HR complaints - Account management takes away from selling time - Management will give or take away large accounts, based on how much they like you - Poor communication about major transitions happening within the company

4
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