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IKON

Acquired by Ricoh

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IKON reviews

Opportunity for improvement! - Sales IKON Employee Review

2.0
Jul 6, 2008
Sales
Recommend
CEO approval
Business Outlook

Pros

IKON has created a great value proposition: information is locked on paper and, beginning with the footprint of a legacy copier, IKON can help free that information. IKON offers a powerful portfolio of technology to small and mid market companies. A good deal of time and talent ws invested in creating a visionary concept.

Cons

That delta between vision and execution.... this grand value proposition coupled with a continuous trimming of resources necessary to deliver it. Professional Services is an investment; there must be some commitment to building a business and to recognizing that the harvest comes gradually, and is built on relationships.

Explore other reviews about IKON

5.0
Apr 2, 2025
Account executive
Recommend
CEO approval
Business Outlook

Pros

Great culture and managers give great direction.

Cons

not really anything that i can think of.

2.0
Dec 17, 2010
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Service Department is EXCEPTIONAL in responding to customer needs - Compensation Plan is competitive - Management leaves you alone - if you are a performer

Cons

- Poor compensation plan for mileage - HR does not follow the same guidelines for all individuals - Management is ONLY out to better themselves - Demeaning language is tolerated even after HR complaints - Account management takes away from selling time - Management will give or take away large accounts, based on how much they like you - Poor communication about major transitions happening within the company

4
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