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Excellent resources, complicated systems - Anonymous employee IKON Employee Review

5.0
Feb 7, 2010
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

IKON is a company where results are rewarded and resources are plentiful. They are highly competitive and offer excellent benefits. The culture is supportive and there are constant learning opportunities. The name is well known and respected in the industry. Although the company makes a lot of mistakes, they always do the right thing for the customer eventually.

Cons

Systems are incredibly complex. Sales paperwork and approval processes were clearly designed by lawyers and accountants and often require repeat visits to the customer for revision. The company is constantly trying to decide whether solutions or boxes are more important. Sales income has decreased over the last few years. I would recommend this as a company to sell for but would think long and hard before going into management.

Explore other reviews about IKON

5.0
Apr 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Great culture and managers give great direction.

Cons

not really anything that i can think of.

2.0
Dec 17, 2010
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Service Department is EXCEPTIONAL in responding to customer needs - Compensation Plan is competitive - Management leaves you alone - if you are a performer

Cons

- Poor compensation plan for mileage - HR does not follow the same guidelines for all individuals - Management is ONLY out to better themselves - Demeaning language is tolerated even after HR complaints - Account management takes away from selling time - Management will give or take away large accounts, based on how much they like you - Poor communication about major transitions happening within the company

4
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