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Last Resort - Financial Service Representative IKON Employee Review

2.0
Jul 5, 2010
Recommend
CEO approval
Business Outlook

Pros

Good benefits, but they are contributory and mandatory.

Cons

Pretty much everything other than benefits - low wages, poor growth and advancement. It's fine as an 'entry level' company, but getting beyond entry level is nearly impossible (they tend to hire from without for management positions). Long hours also reduces your ability to move on (44 hrs/week with a 1hr unpaid lunch break). Your employment at entry level is also not considered valuable by the company as they can replace you with people that are willing to work for barely over minimum wage (as of this writing MW is $10.25/hr and IKON's starting rate is approx. $11.25). There have been no wage increases for nearly 3 years.

Explore other reviews about IKON

5.0
Apr 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Great culture and managers give great direction.

Cons

not really anything that i can think of.

2.0
Dec 17, 2010
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Service Department is EXCEPTIONAL in responding to customer needs - Compensation Plan is competitive - Management leaves you alone - if you are a performer

Cons

- Poor compensation plan for mileage - HR does not follow the same guidelines for all individuals - Management is ONLY out to better themselves - Demeaning language is tolerated even after HR complaints - Account management takes away from selling time - Management will give or take away large accounts, based on how much they like you - Poor communication about major transitions happening within the company

4
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