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Need Professional Service Business Experts - Anonymous employee IKON Employee Review

3.0
Nov 20, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Still opportunities to "mine" the shift from product margin to services but they need to move faster and with more expertise to do so successfully

Cons

Monthly and Quarterly financial focus can take focus off solving customer problems and onto just sign on the line! Of course, this problem is not unique to IKON

Explore other reviews about IKON

5.0
Apr 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Great culture and managers give great direction.

Cons

not really anything that i can think of.

2.0
Dec 17, 2010
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Service Department is EXCEPTIONAL in responding to customer needs - Compensation Plan is competitive - Management leaves you alone - if you are a performer

Cons

- Poor compensation plan for mileage - HR does not follow the same guidelines for all individuals - Management is ONLY out to better themselves - Demeaning language is tolerated even after HR complaints - Account management takes away from selling time - Management will give or take away large accounts, based on how much they like you - Poor communication about major transitions happening within the company

4
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