Service by the metrics - Customer Service Representative ING Employee Review

4.0
Jun 24, 2013
Recommend
CEO approval
Business Outlook

Pros

Good compensation plan, great training, commendable attempts at perks

Cons

High focus on metrics in employee evaluation--some mediocre things emphasized, some great qualities just don't translate well

Explore other reviews about ING

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

It's a nice place to work at

Cons

I don't have any I can think of

3.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Horizontal culture, very European with manageable work life balance.

Cons

Limited growth opportunities, endless layers of bureaucracy, disconnected senior management, and lack of a meritocracy are the key cons.

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