IRS Campus Life - Tax Examiner/Customer Service Representative IRS Employee Review

2.0
Aug 21, 2018
Recommend
CEO approval
Business Outlook

Pros

You will meet a lot of interesting people and make life long friendships too. You occasionally get a great manager. There's free parking on campus.

Cons

The work environment can be negative and stressful. Management can treat people like children. Cleanliness of the building is not good enough. Executive management doesn't talk to Day to Day managers to create beneficial change for employees and taxpayers. Quality is not needed for Executives to get promoted, which creates conflicting campus life priorities that hurt the taxpayers. Fun activities have been taken away as if we are not human if you work for the government, which further contributes to the negative and stressful environment. You get paid the same whether you do your job badly, okay/good or an overachiever. New employees and old employees who can't do the job sufficiently are not fired which contributes to low quality to the taxpayers but Executives still get promoted either way.

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5.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

-Excellent training -Hybrid work flexibility -Great Benefits (Student loan credits)

Cons

-Keeping your job dependent on current administration -Constant IT/onboarding issues -Quality of life largely dependent on manager

3.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

-Got me started in my career as an auditor -thorough tax law training -many senior auditors helping you learn the profession

Cons

-communication from management is not always transparent -when you are at the bottom of the ladder, you get verbal abuse from not only POA and taxpayers (understandable, given this is the IRS), but also management/OJI's. They want to look good to their bosses and will throw you under the bus if they have to in order to save themselves. Even if they gave you instructions that got you in trouble. They SHOULD be supporting you in your function as an auditor, but they'll do whatever is easiest for themselves ultimately. -on job training can be disorganized -bureaucratic culture -like many other companies, a lot of things you're expected to learn by yourself. Such as how to avoid POA delays.

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