Q: What are the top reviewed jobs at IRS?

Internal Revenue Agent (291) , Contact Representative (274) , Tax Examiner (235) , Customer Service Representative (203) , Revenue Officer (133) , Customer Service Representative (CSR) (127) , Tax Examining Technician (113) , Contact Center Representative (69) , IT Specialist (60) , Data Transcriber (59) , Revenue Agent (57) , Attorney (49) , Data Entry Clerk (30) , Special Agent (26) , Collections Representative (25)

Question 1

Is IRS a good company to work for?

Accepted Answer

IRS has an overall rating of 3.3 out of 5, based on over 3,906 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 52% of employees would recommend working at IRS to a friend and 31% have a positive outlook for the business. The best reviews about IRS have been left by employees working as Management Analyst, Accountant and Analyst.

Question 2

Does IRS pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, IRS employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at IRS. This rating has been stable over the past 12 months.

Question 3

How satisfied are employees working at IRS?

Accepted Answer

52% of IRS employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated IRS 3.8 out of 5 for work life balance, 3.0 for culture and values and 3.4 for career opportunities.

Question 4

What are the top reviewed jobs at IRS?

Accepted Answer

Internal Revenue Agent (291), Contact Representative (274), Tax Examiner (235), Customer Service Representative (203), Revenue Officer (133), Customer Service Representative (CSR) (127), Tax Examining Technician (113), Contact Center Representative (69), IT Specialist (60), Data Transcriber (59), Revenue Agent (57), Attorney (49), Data Entry Clerk (30), Special Agent (26), Collections Representative (25)

Question 5

What are the pros of working at IRS according to real employee reviews?

Accepted Answer

"Great benefits and dependable income…never going out of business" ((in 572 reviews)); "The pay was good and the 3rd shift shift differential and working on Sundays made it great." ((in 235 reviews)); "Great work life balance as far as hours (M" ((in 182 reviews)); "The money and the people are great" ((in 104 reviews)); "Never going out of business; great job security; telework (after one year)." ((in 87 reviews))

Question 6

What are the cons of working at IRS according to real employee reviews?

Accepted Answer

"Poor Management and Training." ((in 207 reviews)); "Training is horrible and you barely learn anything that's actually related to the job." ((in 159 reviews)); "They can't get any good managers!" ((in 113 reviews)); "Upper management, blackballing and out of date technology" ((in 28 reviews)); "Abhorrent mismanagement, completely unqualified IT employees, lack of transparency, constantly shifting expectations, plans change weekly in a waterfall system, perceived favoritism, IT has literally ZERO positions open so career movement is on hold indefinitely" ((in 20 reviews))

Question 7

What are employees saying about IRS layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about IRS layoffs and their outlook for job security at IRS in 2026.

Question 8

What are the top reviewed IRS locations?

Accepted Answer

Austin, Washington, Kansas City, Fresno, Philadelphia, Atlanta, Ogden, New York, Memphis, Chamblee, Covington, Dallas, Holtsville, Los Angeles, Houston, Jacksonville, Detroit, Chicago, Seattle, Oakland, Lanham, San Francisco, Andover, Pittsburgh, Cincinnati, Saint Louis, Portland, Baltimore, Richmond, Denver

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