Illumio onboarding and new hire experience - CSA Lowes Illumio Employee Review

5.0
Jul 26, 2024
Recommend
CEO approval
Business Outlook

Pros

Illumio has a well defined process for onboarding new hires with regular checkpoints, manager and peer meetings for knowledge transfer and facilitate onboarding. There is a system with a training track for onboarding CSAs which is rich in content and extensive to cover most of what I believe I will need to be successful in the CSA role. There is a system for technical trainings at all levels, on demand, instructor led, easy to sign up and start right away, with questions and certification. There is a process for role shadowing for a while, in which everyone is collaborative in adding me to their sessions and offer help as required, without the feeling that I might be disturbing them. - The corporate new hire process (benefits, accesses, etc) is extremely organized, I had all access I needed beforehand, got my laptop shipped to home before I started working, easy to configure and having support when I requested.

Cons

This role is fully remote from home, working with customers sometimes, but for those that love to go to the office and be face-to-face most of the time, it might be a challenge if that's what you would expect, unless you work in Sunnyvale, CA office (USA employees), than you got to be frequently in the office.

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Illumio Response
1y
Hi there and thanks for sharing your perspective as a newer Illumineer - like all of your CSA colleagues, we're glad you're here, as the role you all are in is critical to our customers' ability to succeed with our platform and solutions. I'm so glad to hear that the onboarding and new hire experience was smooth and value-add for you. The team have been working hard across all departments to help new colleagues feel like a local quickly. While we have a good balance of folks across the company who work fully remotely, or who are in a hybrid role (some days at home, and some days in the office each week), we enjoyed bringing the whole company together in person this past spring for the company kickoff, and we'll look forward to continuing to do similarly where and when possible going forward. That said, please keep the feedback coming as we work to ensure all of people feel welcomed and included on the journey we're on together. Thanks! David Chief People Officer

Explore other reviews about Illumio

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Transparent, open culture – Illumio emphasizes honesty and direct communication, even on tough topics Recognition-driven environment – wins are celebrated across teams and employees are recognized by peers and leadership Collaborative + partnership mindset – teams operate with accountability and strong cross-functional alignment Inclusive and diverse workplace – strong emphasis on belonging, varied backgrounds, and different perspectives

Cons

High standards, accountability, and pressure to perform Not necessarily negative—but can feel intense depending on the team/role. Change happens often if you don't like change you will not like it here. I love change and I love that we are always trying to improve or be better. 401(k) plan without company matching- this is normal for our stage and employee count but candidates mention this alot. I wanted to flag it. They do give us a retirement savings account and mine is doing well but no match.

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Illumio Response
2w
Hi there and thanks for taking time to share your feedback, and thank you for your contribution to our company and our culture. It sounds like we're doing well in delivering on what you joined us for in terms of your experience, which is great to hear. And thanks for sharing some of the perspectives on the pace of change; I agree that when you're growing and scaling like we are, it can feel fast - as a senior leadership team, we're committed to ensuring we do our best to communicate at the team, org and company level as often and as transparently as we can. Please keep the feedback coming! Thanks, David Chief People Officer
4.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice location to work. A lot of daylight. reasonable food for free. Most people are positive

Cons

Planning is not great. A lot of zigzaging.

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Illumio Response
1w
Hi there and thanks so much for taking time to share feedback about your experience supporting us here at Illumio. I agree that our offices are great places to work, connect and collaborate with colleagues, and I thank you for your feedback on the engineer <> QA dialogue that is always helpful to ensure that everyone is on the same page and pulling in the same direction. Please keep the feedback coming! Thanks, David Chief People Officer
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