Questionable Leadership, High Turnover, and Lack of Direction – Stay Away - Anonymous employee Illumio Employee Review

1.0
Dec 24, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some genuinely smart and talented people who try to make things work. Flexibility in work hours, and remote options available for some teams.

Cons

Terrible leadership: The company’s leadership is completely out of touch. The C-suite is either overwhelmed or disengaged, and decision-making feels directionless at best. The most glaring example is the CMO, who lasted only a few months before leaving, which says a lot about the stability (or lack thereof) at the top. High turnover: The sales department is a revolving door – people come and go constantly, at all levels. This creates a toxic environment where no one feels safe or secure in their job. Many of the salespeople leave because there’s no clear path to success or support from leadership. Team dysfunction: Engineering teams are constantly at odds with each other. Disagreements are frequent, and there’s no effort from leadership to resolve conflicts. This only worsens team morale and productivity. Lack of accountability: Complaints and feedback from employees rarely get addressed in a meaningful way. Instead, management uses buzzwords like "investing in training" as a smokescreen to distract from the underlying issues. It's all talk and no action, and any positive changes are only temporary. No clear future: The company has no real direction or strategy to go public. It’s been hinted that they might IPO, but the lack of stability, constant restructuring, and lack of clear leadership make it painfully obvious that it's not going to happen anytime soon. Cultural decline: The company’s culture has changed dramatically over the past year. The "champions of culture" who once led the charge to build a positive, collaborative, and supportive environment have mysteriously disappeared, leaving a vacuum where a once-great culture used to be. Now, the culture is draining — it’s toxic, fragmented, and filled with burnout. It feels like everyone is just trying to get by rather than working toward a shared vision.

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Illumio Response
1y
Hi there and thanks for sharing your feelings on the time you spent at Illumio. While I'm not sure how long it's been you moved on from the company (our prior CMO was here for over 3 years, and our new CMO just started this month), a number of the concerns you mentioned are areas where we've been focusing over the past year+. Overall, in our most recent employee engagement survey, we had a 92% response rate, with our year-on-year engagement scores improving by 300 basis points, and our overall engagement meaningfully outpacing the peer benchmark scores. In the past year, we've introduced a goal setting process, a performance feedback and conversation process, and a new company-wide learning management system (LMS). While our points of view may differ, from the feedback we've gotten - and my own perspective - the company's culture and future have never been brighter or stronger in our 12-year history. Thanks again for your time serving Illumio, and wishing you all the best in your onward journey! David Chief People Officer

Explore other reviews about Illumio

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Transparent, open culture – Illumio emphasizes honesty and direct communication, even on tough topics Recognition-driven environment – wins are celebrated across teams and employees are recognized by peers and leadership Collaborative + partnership mindset – teams operate with accountability and strong cross-functional alignment Inclusive and diverse workplace – strong emphasis on belonging, varied backgrounds, and different perspectives

Cons

High standards, accountability, and pressure to perform Not necessarily negative—but can feel intense depending on the team/role. Change happens often if you don't like change you will not like it here. I love change and I love that we are always trying to improve or be better. 401(k) plan without company matching- this is normal for our stage and employee count but candidates mention this alot. I wanted to flag it. They do give us a retirement savings account and mine is doing well but no match.

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Illumio Response
2w
Hi there and thanks for taking time to share your feedback, and thank you for your contribution to our company and our culture. It sounds like we're doing well in delivering on what you joined us for in terms of your experience, which is great to hear. And thanks for sharing some of the perspectives on the pace of change; I agree that when you're growing and scaling like we are, it can feel fast - as a senior leadership team, we're committed to ensuring we do our best to communicate at the team, org and company level as often and as transparently as we can. Please keep the feedback coming! Thanks, David Chief People Officer
4.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice location to work. A lot of daylight. reasonable food for free. Most people are positive

Cons

Planning is not great. A lot of zigzaging.

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Illumio Response
6d
Hi there and thanks so much for taking time to share feedback about your experience supporting us here at Illumio. I agree that our offices are great places to work, connect and collaborate with colleagues, and I thank you for your feedback on the engineer <> QA dialogue that is always helpful to ensure that everyone is on the same page and pulling in the same direction. Please keep the feedback coming! Thanks, David Chief People Officer
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