Pros
People are very good to work with Everyone knows their job well Good benefits including matching RRSP if you take advantage My manager and director were very good, understood all the tools and processes. Very good work environment
Cons
Senior managers that run Canada in Mississauga are clueless. They shut down the call center in Richmond, BC but not one even came to say bye or tell us in person. Its funny because they want to be an employer of choice but can't look at their employees in the eye and tell the truth. Nobody will admit it but they are going to shut down the Richmond, BC office and move everyone (if they will go) to Ontario. The owner of the company is in the US, probably doesn't know what is going on in Canada. Never been to the Canadian offices.