Is InComm a good company to work for as a Customer Service Representative?

Customer Service Representative professionals working at InComm have rated their employer with 2.6 out of 5 stars in 20 Glassdoor reviews. This is a lower than average score with the overall rating of InComm employees being 3.8 out of 5 stars. Search open Customer Service Representative Jobs at InComm now and start preparing for your job interview by browsing frequently asked Customer Service Representative interview questions at InComm .

Does InComm pay Customer Service Representative employees well?

Customer Service Representative professionals rate their compensation and benefits at InComm with 3.0 out of 5 stars based on 20 anonymously submitted employee reviews. This is 12.5% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative salaries at InComm.

What are the top reviewed jobs at InComm?

Account Manager (34) , Software Engineer (24) , Customer Service Representative (20) , Senior Software Engineer (17) , Director (12) , Intern (12) , Manager (11) , Project Manager (10) , Analyst (8) , National Account Manager (8) , Fraud Analyst (7) , Product Manager (7) , Merchant Services Representative (6) , Inbound Customer Service Representative (5) , Intern - Hourly (5)

What are the pros of working at InComm according to real employee reviews?

"The people are great and the stress level is low most of the time." ((in 67 reviews)); "good first job or so, benefits are good enough" ((in 46 reviews)); "work life balance is good" ((in 27 reviews)); "Salary is good." ((in 19 reviews)); "Work from home is allowed" ((in 15 reviews))

What are the cons of working at InComm according to real employee reviews?

"Poor management Manager untrustworthy Unfair" ((in 53 reviews)); "Upper management is AWFUL." ((in 29 reviews)); "Make you feel worthless and bad .manager" ((in 21 reviews)); "There is no leadership in this boys club company hence leading to no corporate strategy or individual team strategy." ((in 18 reviews)); "No bonuses in most departments and no guaranteed yearly merit increases" ((in 14 reviews))

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InComm

InComm Customer Service Representative reviews

2.6

92% would recommend to a friend

(20 total reviews)

Brooks Smith

63% approve of CEO

10% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (20 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

Veteran status

Customer Service Representative employees have rated InComm with 2.6 out of 5 stars, based on 20 company reviews on Glassdoor. This indicates that most Customer Service Representative professionals have an average working experience there. InComm is rated 30% below average by Customer Service Representative professionals compared to other employers within the Financial Services industry (3.7 stars).

Reviews by job title

20 reviews

4.0

May 25, 2026

Good growth opportunities

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Growth is good in this company with support

Cons

Not much to say that’s bad

3.0

Apr 18, 2023

It was stressful

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Chance for growth in the company

Cons

Bad management Customer are being scammed

1.0

Oct 6, 2022

Horrible

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

You will receive a pay check

Cons

Everything else about the company was a con

Viewing 1 - 3 of 20 Reviews

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Database Administrator III

Georgia

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InComm

InComm Customer Service Representative reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good growth opportunities

It was stressful

Horrible

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