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      Included Health

      Engaged Employer

      Included Health reviews

      Great culture, truly important mission, and smart people who like each other - Anonymous employee Included Health Employee Review

      5.0
      Jun 25, 2014
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Grand Rounds is that rare combination of a mission-driven organization that also happens to be focused on a very real market opportunity. The leadership team is strong, experienced, and values the right things. So far we've managed to hire only exceptional people, and the leadership seems intent on keeping the bar high even as we accelerate our growth now that we've got our Series B funding. The culture is built on pride in what we're trying to accomplish, respect and high regard for each other, and having fun while we work hard.

      Cons

      The benefits could be better, even for an early-stage company. Rumor has it they will be getting better soon.

      avatar
      Included Health Response
      10y
      Feedback is a gift, so thank you for taking the time to give it. Working/playing hard toward a meaningful mission with people who respect and support one another is my daily inspiration. And just as important as the progress we make is pausing to celebrate it. I need your, and everyone's help, to make this happen regularly. We've done much to expand our benefits package over the past year. I hope you agree, and will continue to offer suggestions on how we can do even better.

      Explore other reviews about Included Health

      5.0
      Jun 3, 2026
      Member resolution specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible schedule and lots of benefits.

      Cons

      I don't have any cons.

      avatar
      Included Health Response
      2w
      We’re so glad you’re enjoying the flexibility and great benefits, and we’re grateful to have you on the Included Health team!
      1.0
      May 6, 2026
      Member care advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      A positive aspect of the company is the opportunity to gain valuable experience in a fast-paced healthcare environment. The role helps build strong communication, multitasking, problem-solving, and customer service skills. There is also meaningful work involved in helping patients and clients navigate important healthcare needs. Many employees are committed to doing their best and providing quality support, even in a challenging environment.

      Cons

      Expectations are unrealistic, and performance is heavily micromanaged by leadership through constant metric tracking. Employees are expected to keep up with frequent changes while prioritizing contract clients and patient satisfaction, often at the expense of employee well-being. Very stressful and overwhelming experience! There is little work-life balance they will add you to Evening and weekend shifts even if you were hired mon-fri. Overall, employees feel undervalued, overworked, and unsupported. TERRIBLE EMPLOYER

      2
      avatar
      Included Health Response
      1mo
      Thank you for sharing your feedback and for highlighting the meaningful work and care your team brings to members. We’re sorry to hear this has been your experience. We’re committed to fostering a supportive environment and as a current team member, your Talent Partner is also always available to provide direct support.
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