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      Included Health

      Engaged Employer

      Included Health reviews

      Decent - Nurse Practitioner Included Health Employee Review

      3.0
      Jan 25, 2023
      Nurse practitioner
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work remotely Good company culture

      Cons

      We get paid less if we prescribe too many antibiotics. This makes patients unhappy because most of them are calling because they want antibiotics. We get paid less if there is a low patient volume. No room for growth

      avatar
      Included Health Response
      3y
      In order to deliver on our mission of raising the standard of healthcare, we want to ensure that our clinicians always provide high quality, evidence-based care. Our antibiotic stewardship program was developed to ensure that our providers are mindful of prescribing antibiotics due to the known public health risk associated with over-prescribing of antibiotics. The program supports providers in prescribing antibiotics when they are clinically indicated, while making sure we deliver care that meets our patients’ needs. We know that our average patient satisfaction rating is 4.9 out of 5 stars, which leads us to feel confident that we are delivering both high quality and high satisfaction care.

      Explore other reviews about Included Health

      5.0
      Jun 3, 2026
      Member resolution specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible schedule and lots of benefits.

      Cons

      I don't have any cons.

      avatar
      Included Health Response
      3w
      We’re so glad you’re enjoying the flexibility and great benefits, and we’re grateful to have you on the Included Health team!
      1.0
      May 6, 2026
      Member care advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      A positive aspect of the company is the opportunity to gain valuable experience in a fast-paced healthcare environment. The role helps build strong communication, multitasking, problem-solving, and customer service skills. There is also meaningful work involved in helping patients and clients navigate important healthcare needs. Many employees are committed to doing their best and providing quality support, even in a challenging environment.

      Cons

      Expectations are unrealistic, and performance is heavily micromanaged by leadership through constant metric tracking. Employees are expected to keep up with frequent changes while prioritizing contract clients and patient satisfaction, often at the expense of employee well-being. Very stressful and overwhelming experience! There is little work-life balance they will add you to Evening and weekend shifts even if you were hired mon-fri. Overall, employees feel undervalued, overworked, and unsupported. TERRIBLE EMPLOYER

      2
      avatar
      Included Health Response
      1mo
      Thank you for sharing your feedback and for highlighting the meaningful work and care your team brings to members. We’re sorry to hear this has been your experience. We’re committed to fostering a supportive environment and as a current team member, your Talent Partner is also always available to provide direct support.
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