Good benefits, too many organizational changes - Care Coordinator Included Health Employee Review

4.0
Jul 24, 2023
Recommend
CEO approval
Business Outlook

Pros

Good benefits. Virtual care is a huge plus for our generation.

Cons

The organization changes structure constantly making it feel very inconsistent and unbalanced. Confusing and unstable.

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Included Health Response
2y
Thanks for sharing your insight here. We hear your feedback on the impact of constant change, and know this has been a frustration as we scale our business. Our leadership is committed to managing through these challenges and continuing to develop sustainable processes that set us up to be more proactive and less reactive.

Explore other reviews about Included Health

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule and lots of benefits.

Cons

I don't have any cons.

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Included Health Response
3w
We’re so glad you’re enjoying the flexibility and great benefits, and we’re grateful to have you on the Included Health team!
2.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Really strong ICs and front line managers. Excellent developer experience and support. Cool to learn Go. I learned a lot in my role.

Cons

Chaotic leadership making poor choices with unnecessary reorgs and bad communication. The product is decent but honestly overhyped in the amount of benefit it provides. There’s a lot of drinking the koolaid about how it’s revolutionizing health care which stretches the imagination at most generous interpretation. On call was noisy and frequently woke people up in the middle of the night. Everything was always an emergency in terms of features. If you treat everything as an emergency it just causes people to leave as they burn out.

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