Q: What are the top reviewed jobs at Independence Blue Cross?

Customer Service Representative (47) , Intern (20) , Customer Service Representative (CSR) (18) , Manager (18) , Business Analyst (16) , Project Manager (15) , Business Systems Analyst (13) , Director (13) , Analyst (10) , Research Analyst (9) , Billing Analyst (8) , Actuarial Analyst (7) , Lead Business Systems Analyst (6) , Member Service Representative (6) , Senior Business Analyst (6)

Question 1

Does Independence Blue Cross pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Independence Blue Cross employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Independence Blue Cross. This rating has decreased by 4% over the last 12 months.

Question 2

How satisfied are employees working at Independence Blue Cross?

Accepted Answer

52% of Independence Blue Cross employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Independence Blue Cross 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

Question 3

What are the top reviewed jobs at Independence Blue Cross?

Accepted Answer

Customer Service Representative (47), Intern (20), Customer Service Representative (CSR) (18), Manager (18), Business Analyst (16), Project Manager (15), Business Systems Analyst (13), Director (13), Analyst (10), Research Analyst (9), Billing Analyst (8), Actuarial Analyst (7), Lead Business Systems Analyst (6), Member Service Representative (6), Senior Business Analyst (6)

Question 4

What are the pros of working at Independence Blue Cross according to real employee reviews?

Accepted Answer

"Benefits are good." ((in 101 reviews)); "great people to work with" ((in 48 reviews)); "Great culture and envirmonent to be in" ((in 37 reviews)); "Great coworkers & office perks (gym)" ((in 21 reviews)); "Good Work Environment and much to learn" ((in 18 reviews))

Question 5

What are the cons of working at Independence Blue Cross according to real employee reviews?

Accepted Answer

"Haven't seen this kind of poor management elsewhere." ((in 41 reviews)); "The company has a senior leadership that is very detached from the real "pulse" of the associates and listens to consultants more than their FTEs." ((in 20 reviews)); "Pay. Starting salary is low." ((in 19 reviews)); "People are most likely stressed or bitter due to layoffs and having more work dumped on them." ((in 17 reviews)); "Poor communication from upper management and difficult onboarding with their technology" ((in 13 reviews))

Question 6

What are employees saying about Independence Blue Cross layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Independence Blue Cross layoffs and their outlook for job security at Independence Blue Cross in 2026.

Question 7

What are the top reviewed Independence Blue Cross locations?

Accepted Answer

Philadelphia, Phila, Mount Laurel, Houston, Wilmington, Jacksonville, Edison, Collingswood, Magnolia, Fairfax, Dallas, Philadelphia, Green, Sacramento, Plymouth, Ambler, Bala Cynwyd, Bensalem, Drexel Hill, Glenside, Havertown, Huntingdon Valley, Lansdale, Norristown, Plymouth Meeting, Upper Darby, Wynnewood, Penn, New Philadelphia, Miami

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Not worth it - Customer Service Representative (CSR) Independence Blue Cross Employee Review

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