HelpDesk/Property Services Consultant - Anonymous employee InfoTrack Employee Review

3.0
Sep 2, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great team atmosphere, good team bonding, great facilities.

Cons

Terrible terrible pay structure and lack of available promotions unless you are interest in sales. Starting pay on HelpDesk and Property Services starts at $35,000 and maxes out at $41,000 not including superannuation. Annual salary review past $41,000 cap is a merely $1-2000 per annum. Next position available is Customer Relationship Manager (basically Account Manager) however the salary review only occurs in January only, if you advance to this position you are expected to stay on your previous salary until this time. This position is based on a 5% commission of your sales but only applies for a period of time, not the duration that you are employed as a CRM. The salary increase is also roughly $6-7000 if you are able to negotiate that depending on your performance prior to the salary review.

Explore other reviews about InfoTrack

5.0
Dec 17, 2025
Recommend
CEO approval
Business Outlook

Pros

This is a deeply inclusive and genuinely collaborative company—one where positivity doesn’t just exist, it flourishes. There’s a clear, intentional commitment to employee well-being, paired with an equally strong investment in long-term growth and future development. People here are supported, encouraged, and empowered to thrive, not just in their roles today, but in the paths they’re building for tomorrow.

Cons

The company readily embraces change, moving with agility and an openness to new direction—though at times, that momentum can lead to pivots that arrive a bit faster than the organization can fully absorb. Even so, this adaptability reflects a culture unafraid of evolution, always reaching toward what’s next rather than standing still.

3.0
Apr 2, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote first if not close to a hub. Company has steady, consistent growth

Cons

Though growth continues, benefits seem to be lacking/declining through the years

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