Pros
Team was very welcoming and responsive to constructive feedback. The job duties are pretty consistent so you know what is expected of you and can really get in a rhythm after a while. Everyone was super nice and willing to help. Management makes an effort to listen to your concerns and implement changes that you recommend, even if you are at the bottom of the totem pole. Good solid job with great benefits. Also, although I worked remote, the office space in Petaluma, CA is incredible. I would stay for longer but pursuing educational opportunities at the moment.
Cons
The work can be repetitive. Of course, many jobs are like that, and it's all about your temperament. If you are the type of person that doesn't mind data entry and really mastering the technical knowledge of process serving and document filing, this is a great job. If you need to be constantly stimulated with a change in environment/duties, you may burn out quick.