Nice place in theory, my experience with a new manager based in Melbourne. SettleIT - Customer Relationship Manager InfoTrack Employee Review

1.0
Feb 14, 2024
Recommend
CEO approval
Business Outlook

Pros

There are many nice people within the business. Plenty of free food

Cons

I worked a short time in the SettleIT sales team under a manager that was particularly aggressive and made a lot of assumptions about people, not just myself. There seems to be a clear requirement from this manager that you submit and shut up. Quite an unusual personality that commands the vocal space with often innaproriate humour and putting words into your mouth. I was sold the job that I would be working under a manager that was a facilitator, it became immediately apparent they are not this. Whilst there are nice people within the business there is a whole lot of nepotism and general gossip politics. I would label the SettleIT sales team as a dangerous environment. Please steer clear and think beyond the sales pitch. I wish I trusted my gut after initial interview as I was constantly being over talked and again having words put in my mouth

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5.0
Dec 17, 2025
Recommend
CEO approval
Business Outlook

Pros

This is a deeply inclusive and genuinely collaborative company—one where positivity doesn’t just exist, it flourishes. There’s a clear, intentional commitment to employee well-being, paired with an equally strong investment in long-term growth and future development. People here are supported, encouraged, and empowered to thrive, not just in their roles today, but in the paths they’re building for tomorrow.

Cons

The company readily embraces change, moving with agility and an openness to new direction—though at times, that momentum can lead to pivots that arrive a bit faster than the organization can fully absorb. Even so, this adaptability reflects a culture unafraid of evolution, always reaching toward what’s next rather than standing still.

3.0
Apr 2, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote first if not close to a hub. Company has steady, consistent growth

Cons

Though growth continues, benefits seem to be lacking/declining through the years

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