1.0
Jul 31, 2017
Current employee, more than 5 years
Recommend
CEO approval
Business Outlook
Pros
There are other businesses in the same building that don't mind if you use their microwaves. That is the only positive.
Cons
The representatives are not given the proper training, no raises or promotions (the company pays nothing close to other comparitive call centers, the systems never work and are never improved, the management lies to the carriers they administer for and expect that their employees partake in the lies, the customers are constantly put last and provided incorrect information. The turn over rate is astronomical, and people in management are very quick to micromanage and criticize the employees.