Highly Unprofessional - Tier II Technical Support Insight Global Employee Review

1.0
Jul 11, 2015
Recommend
CEO approval
Business Outlook

Pros

A local manager reached out to better understand circumstances that they might improve

Cons

Took 2 months to get me into position after I had been hired. Had to keep contacting them for next step & oftentimes multiple requests to get response. Had me running back & forth to get background check & other foundational efforts completed, as they didn’t know what the process actually entailed. This meant a number of unnecessary [lengthy] trips to various locations for nothing & unanticipated fees I had to pay myself that they did not reimburse. IG offered inaccurate info regarding position specifics - skills needed, etc. I visited w/ employer 1st day & saw it wasn’t good fit. Shared w/ employer (good company & staff) that I wouldn’t take the role. IG then bugged me to file for full day payment so they could bill the employer at a higher rate. This persisted & I had to insist they stop as I saw it as unethical to charge the employer for a literal meeting. IG not terribly different from the many realtor-esque recruitment entities these days. Very cliché presence of such piranha organizations. Serve as little more than an unpleasant parasite obstacle for industry & talent to necessarily negotiate. Pronounced air of entitlement among IG staff making swallowing the fact they steal 30% of your income over duration of contract even more difficult. Do little more than get in the way of any good process, bring donuts & take massive sums of your money. I’ve never written such a review. IG bugged me to write a positive review for them on Glassdoor before they even got me into new position. Literally asked me to write positive review & send to them for review before posting – & they didn’t even have me working, yet! This is ironically the main reason for my posting this. NOT a good experience.

Explore other reviews about Insight Global

5.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Company culture is excellent. They provide best in class development for new grads.

Cons

Not suited for those looking for remote employment

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Insight Global Response
1d
Thank you for taking the time to share your experience with Insight Global. We’re grateful for your feedback and appreciate you being part of our community. Wishing you continued success!
1.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of virtue signaling. Halloween was huge.

Cons

IG has one of the most toxic workplace cultures I've experienced. Poor leadership, cliquish behavior, constant office drama, frequent verbal abuse, and an excessively loud work environment create a culture where professionalism takes a back seat. Success often seems less dependent on performance than on whether you're part of the "in" crowd. If a favored leader or influential employee decides they don't like you, your contributions quickly become irrelevant. Even when concerns are documented, supported with evidence, and raised through the appropriate leadership channels, employees can find themselves facing retaliation rather than resolution. Although the company advertises a hybrid work model, there is significant pressure to be in the office nearly every day, with employees who don't conform experiencing negative consequences. The company publicly promotes values around inclusion, respect, and corporate responsibility, but my experience did not reflect those messages. The gap between the company's external branding and its internal culture was striking. My direct manager regularly yelled, cursed at me, and made insulting remarks. Sexist jokes and comments from leaders were not uncommon, and management failed to address this behavior despite being aware of it. Instead of investigating concerns or holding people accountable, retaliation appeared to be the preferred response. After many years in the workforce, this was the most unprofessional and dysfunctional organization I've encountered. Before accepting a position, I would strongly encourage prospective employees to read reviews from former employees across multiple platforms and consider recurring themes carefully.

1
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Insight Global Response
6d
Thank you for sharing your feedback. We’re sorry to hear about your experience and appreciate you bringing these concerns to our attention. We take feedback like this seriously and would appreciate the opportunity to learn more. Please reach out to us at PR@insightglobal.com, and our team will follow up with you directly.
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