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Insomnia Cookies

Is this your company?

GA- Not good. Unpaid meetings 2 x a week. Unsafe practices - Store Manager Insomnia Cookies Employee Review

1.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

They paid every 2 weeks.

Cons

Managers in charge were incompetent. No prior food service experience. Not servsafe trained. District manager was certified as a proctor and held a class and a test and certified all. Arrived at a store that had no sanitizer connected to their wash system for over a year; a manager who continuously over bought stock and didnt date or rotate the freezer. Stored 3 gallon ice cream rounds under the dunnage racks in the freezer in the floor. Unpaid training and meetings. New stores openings poorly managed and executed.

Explore other reviews about Insomnia Cookies

5.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Boss is very chill/laid-back Easy work

Cons

Corporate over, reaches and comes up with dumb policies Pay isn’t amazing

4.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

One of the few companies that are fully operational during the “night owl” hours. The cookies are absolutely delicious, and employees are encouraged to try them all and share the cookie bounty! Staff was incredibly friendly and diversified, and management was available and approachable. Stores are well organized, everything is labeled and within easy reach, making every shift run smoother

Cons

Employees should be given more training, especially drivers commuting from other parts of town. There are “guidelines” (aka rules) posted everywhere and it was a little excessive, which may be more indicative of the times we live in, though.

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