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Insomnia Cookies

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This Company is a Joke - Shift Leader Insomnia Cookies Employee Review

1.0
Apr 15, 2019
Recommend
CEO approval
Business Outlook

Pros

Honestly none other than maybe the free hoodie and backpack I got.

Cons

They pay shift leaders a measly rate to be in there until 4am yet I bet the owners and high managers don’t know what it’s like to get paid so little and work until that late. Tip jar can be taken away if they’re not pleased, they don’t care about the people that work for them. Managers are idiots who don’t pay attention. You’d be better off buying and working at their competitors.

Explore other reviews about Insomnia Cookies

5.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Boss is very chill/laid-back Easy work

Cons

Corporate over, reaches and comes up with dumb policies Pay isn’t amazing

4.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

One of the few companies that are fully operational during the “night owl” hours. The cookies are absolutely delicious, and employees are encouraged to try them all and share the cookie bounty! Staff was incredibly friendly and diversified, and management was available and approachable. Stores are well organized, everything is labeled and within easy reach, making every shift run smoother

Cons

Employees should be given more training, especially drivers commuting from other parts of town. There are “guidelines” (aka rules) posted everywhere and it was a little excessive, which may be more indicative of the times we live in, though.

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