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Insomnia Cookies

Is this your company?

Avoid if possible - Manager Insomnia Cookies Employee Review

1.0
Jun 15, 2020
Recommend
CEO approval
Business Outlook

Pros

You get to meet a lot of people, cookies are good

Cons

The company really has changed in the last couple years. At some point the "support center" forgot that it supported the field. Promotions are rolled out very sloppy, ideas that are just not feasible are rolled out with little to no testing. Often you get less than 24 hours to prepare for a promotion such as free delivery or BOGOs which typically you would need a few days to prepare for. Failing up is common for many while many other great people either have left the company or were let go for no good reason whatsoever.

Explore other reviews about Insomnia Cookies

5.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Boss is very chill/laid-back Easy work

Cons

Corporate over, reaches and comes up with dumb policies Pay isn’t amazing

4.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

One of the few companies that are fully operational during the “night owl” hours. The cookies are absolutely delicious, and employees are encouraged to try them all and share the cookie bounty! Staff was incredibly friendly and diversified, and management was available and approachable. Stores are well organized, everything is labeled and within easy reach, making every shift run smoother

Cons

Employees should be given more training, especially drivers commuting from other parts of town. There are “guidelines” (aka rules) posted everywhere and it was a little excessive, which may be more indicative of the times we live in, though.

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