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Insomnia Cookies

Is this your company?

How is this company still in business.. - Cashier Insomnia Cookies Employee Review

1.0
Dec 7, 2013
Recommend
CEO approval
Business Outlook

Pros

Free cookies on the job, decent tips when i was actually given them

Cons

Horribly run management. Completely unorganized, yet criticizes employees constantly. Management lost my working papers on 2 occasions, then proceeded to accuse me of never showing him said documents. Also, they told me i'd be the cashier and counter person in my interview, and 90% of my job was baking and lifting boxes out of the freezer. Could've put "baker" as the job title.. All in all, a really shitty company, other companies in the area pay 2x the pay rate for shifts after 12pm and insomnia still pays the same mesaly 9$/hr. On top of that, after quitting i still have not recieved either of my 2 paychecks in the mail. There is a reason these guys get picketed and post 20 ad's on craigslist everyday ahaha

Explore other reviews about Insomnia Cookies

5.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Boss is very chill/laid-back Easy work

Cons

Corporate over, reaches and comes up with dumb policies Pay isn’t amazing

4.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

One of the few companies that are fully operational during the “night owl” hours. The cookies are absolutely delicious, and employees are encouraged to try them all and share the cookie bounty! Staff was incredibly friendly and diversified, and management was available and approachable. Stores are well organized, everything is labeled and within easy reach, making every shift run smoother

Cons

Employees should be given more training, especially drivers commuting from other parts of town. There are “guidelines” (aka rules) posted everywhere and it was a little excessive, which may be more indicative of the times we live in, though.

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