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Insomnia Cookies

Is this your company?

Not too bad if you work in store, if a bit disorganized. - Insomnia Cookies Baker Insomnia Cookies Employee Review

4.0
Oct 24, 2014
Recommend
CEO approval
Business Outlook

Pros

If you need hours you can usually get them, relaxed dress code and atmosphere, simple but satisfying work. Coworkers tend to be excellent people. Pay is better than most retail jobs of the same level and more opportunity for advancement.

Cons

If you work as a delivery driver you will be screwed over on a regular basis. They don't have much in the way of established rules for paperwork. Management's culture seems to be full of people with little respect for the employees, safety, or health standards. Complain about any of the above and you're likely not going to find any support from upper management, which is who you have to contact since they have no HR department that I know of, and you're likely to find yourself soon out of work for your trouble. If your schedule doesn't work with what they need expect retaliation from management.

Explore other reviews about Insomnia Cookies

5.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Boss is very chill/laid-back Easy work

Cons

Corporate over, reaches and comes up with dumb policies Pay isn’t amazing

4.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

One of the few companies that are fully operational during the “night owl” hours. The cookies are absolutely delicious, and employees are encouraged to try them all and share the cookie bounty! Staff was incredibly friendly and diversified, and management was available and approachable. Stores are well organized, everything is labeled and within easy reach, making every shift run smoother

Cons

Employees should be given more training, especially drivers commuting from other parts of town. There are “guidelines” (aka rules) posted everywhere and it was a little excessive, which may be more indicative of the times we live in, though.

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