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Insomnia Cookies

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At least it's easy food service experience - Insomnia Cookies Baker Insomnia Cookies Employee Review

1.0
May 1, 2015
Recommend
CEO approval
Business Outlook

Pros

If you like the college atmosphere, it's a fun environment. Coworkers are generally college students or recent grads, all welcoming pleasant in my experience. Easy and straightforward job for the most part, EXCEPT...

Cons

Managers would give us write-ups for things that weren't necessarily our fault. Rule changes would occur from time to time, and I would find out from coworkers rather than somebody higher-up. The worst part though was the hours. Those were assigned by seniority and I usually closed, so my shift would get over at 3:30 am at the absolute earliest.

Explore other reviews about Insomnia Cookies

5.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Boss is very chill/laid-back Easy work

Cons

Corporate over, reaches and comes up with dumb policies Pay isn’t amazing

4.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

One of the few companies that are fully operational during the “night owl” hours. The cookies are absolutely delicious, and employees are encouraged to try them all and share the cookie bounty! Staff was incredibly friendly and diversified, and management was available and approachable. Stores are well organized, everything is labeled and within easy reach, making every shift run smoother

Cons

Employees should be given more training, especially drivers commuting from other parts of town. There are “guidelines” (aka rules) posted everywhere and it was a little excessive, which may be more indicative of the times we live in, though.

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