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Insomnia Cookies

Is this your company?

impulsive and fickle leadership - Anonymous employee Insomnia Cookies Employee Review

2.0
Sep 28, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

not many pros other than free cookies. benefits are ok.

Cons

VERY high turnover. no work/life balance. morale in the office is low. shortsighted leadership frequently goes on hiring sprees then lays everyone off 12 months later. constantly changing strategy and direction of the company. the bad decisions coming from the top create a trickle down effect where every day is stressful and feels like you're just putting out constant fires. no upward career trajectory.. they almost never promote anyone in the support center.

Explore other reviews about Insomnia Cookies

5.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Boss is very chill/laid-back Easy work

Cons

Corporate over, reaches and comes up with dumb policies Pay isn’t amazing

4.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

One of the few companies that are fully operational during the “night owl” hours. The cookies are absolutely delicious, and employees are encouraged to try them all and share the cookie bounty! Staff was incredibly friendly and diversified, and management was available and approachable. Stores are well organized, everything is labeled and within easy reach, making every shift run smoother

Cons

Employees should be given more training, especially drivers commuting from other parts of town. There are “guidelines” (aka rules) posted everywhere and it was a little excessive, which may be more indicative of the times we live in, though.

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