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Insomnia Cookies

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chaotic - Insomnia Cookies Baker Insomnia Cookies Employee Review

1.0
Jan 13, 2016
Recommend
CEO approval
Business Outlook

Pros

Ummmm free cookies I guess but that's about it.

Cons

Where do I start. You get virtually no training. Your expected to just know things. They are under staffed so don't expect to get any breaks. You do not get a lunch break. Your expected to work an entire shift and eat if there is time. And when stuff hits the fan they will throw you under the bus.

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Insomnia Cookies Response
10y
All employees are trained by the store manager. I'm sorry the fast pace of the restaurant environment wasn't a fit for you. We have more than 1,500 well trained happy employees! Additionally, we offer paid vacation, paid sick leave, health benefits and a 401K!

Explore other reviews about Insomnia Cookies

5.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Boss is very chill/laid-back Easy work

Cons

Corporate over, reaches and comes up with dumb policies Pay isn’t amazing

4.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

One of the few companies that are fully operational during the “night owl” hours. The cookies are absolutely delicious, and employees are encouraged to try them all and share the cookie bounty! Staff was incredibly friendly and diversified, and management was available and approachable. Stores are well organized, everything is labeled and within easy reach, making every shift run smoother

Cons

Employees should be given more training, especially drivers commuting from other parts of town. There are “guidelines” (aka rules) posted everywhere and it was a little excessive, which may be more indicative of the times we live in, though.

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