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      InteLogix

      Engaged Employer

      InteLogix reviews

      Look the other way - Customer Service Representative (CSR) Remote InteLogix Employee Review

      1.0
      Oct 15, 2025
      Customer service representative (csr) remote
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from Home environment- easy commute

      Cons

      Not treated with dignity, tenure means literally nothing. If you want to feel like a number and not a contributing part of the team.

      avatar
      InteLogix Response
      8mo
      Thank you for taking the time to share your feedback and for your many years of service with InteLogix. We’re sorry to hear that your experience did not meet expectations, especially after such a long tenure with the company. Your perspective is valuable, and we take comments like yours seriously as we continually work to improve the employee experience. We appreciate your suggestions regarding individualized coaching and communication. Constructive feedback like this helps us identify areas where we can better support and engage our team members. Please feel free to reach out to HR at (800) 288-6667 to discuss this in more detail. Your insights are crucial in helping us create a supportive and rewarding environment for all our valued team members.

      Explore other reviews about InteLogix

      5.0
      Jun 17, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hours are pretty decent. Calls aren’t that hard

      Cons

      Hitting metrics when you have multiple long calls

      avatar
      InteLogix Response
      1d
      Thank you for this review and for your continued work at InteLogix. We're glad to hear that the hours and call volume have worked well for you. We also hear your feedback about the challenge of hitting metrics on longer calls, and it's something we consider as we evaluate how performance standards apply across different call types. Your feedback helps us keep refining that process.
      4.0
      Jul 10, 2026
      Collections representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Benefits Day Schedule Great Colleagues

      Cons

      Little Flexibility with scheduling Can be stressful meeting metric's

      avatar
      InteLogix Response
      1d
      Thank you for taking the time to share your experience. We're glad to hear that our benefits and team culture are a positive aspect of your experience working at InteLogix. We also hear your feedback about scheduling and the pressure that can come with meeting metrics. Balancing consistent performance standards with the flexibility our team members need is something we continue to work on, and feedback like yours helps us find that balance. Your input plays a real role in shaping a better experience for our team.
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