Overall good experience - Customer Service Representative InteLogix Employee Review

4.0
Jan 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility and the people are good

Cons

In my experience if you have an idea that might improve something they don't provide such opportunities... This is just my experience

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InteLogix Response
5mo
Thank you for sharing your experience. We’re glad to hear that you found the team and flexibility to be highlights during your time with us. We also appreciate your feedback about idea-sharing. We’re always open to suggestions from our employees and encourage team members to speak with their supervisor to learn how to submit ideas or feedback. Your voice matters, and your input helps us continue to grow.

Explore other reviews about InteLogix

5.0
Jun 17, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Hours are pretty decent. Calls aren’t that hard

Cons

Hitting metrics when you have multiple long calls

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InteLogix Response
1d
Thank you for this review and for your continued work at InteLogix. We're glad to hear that the hours and call volume have worked well for you. We also hear your feedback about the challenge of hitting metrics on longer calls, and it's something we consider as we evaluate how performance standards apply across different call types. Your feedback helps us keep refining that process.
4.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Benefits Day Schedule Great Colleagues

Cons

Little Flexibility with scheduling Can be stressful meeting metric's

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InteLogix Response
1d
Thank you for taking the time to share your experience. We're glad to hear that our benefits and team culture are a positive aspect of your experience working at InteLogix. We also hear your feedback about scheduling and the pressure that can come with meeting metrics. Balancing consistent performance standards with the flexibility our team members need is something we continue to work on, and feedback like yours helps us find that balance. Your input plays a real role in shaping a better experience for our team.
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