Illegal - Anonymous employee InteLogix Employee Review

1.0
Jul 27, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

make over $18 an hour

Cons

Multiple managers have been fired for sexual harassment HR will tell your personal business if you are on medical leave Promise monthly bonus and hardly ever happens If you are friends with a manager, you meet budgets because they take from other people An employee made a gun threat and it took HR and Management 4 days to fire this person. They changed our insurance right before open enrollment and did not tell us. Our insurance no longer includes hospitalizations and surgeries I have been here 2 years because its hard to find a job making this kind of money and the turn over rate is over 80% Multiple people have been fired for false documentation and faking ppw for the ppl we are there to help

Explore other reviews about InteLogix

5.0
Jun 17, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Hours are pretty decent. Calls aren’t that hard

Cons

Hitting metrics when you have multiple long calls

avatar
InteLogix Response
3d
Thank you for this review and for your continued work at InteLogix. We're glad to hear that the hours and call volume have worked well for you. We also hear your feedback about the challenge of hitting metrics on longer calls, and it's something we consider as we evaluate how performance standards apply across different call types. Your feedback helps us keep refining that process.
4.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Getting the opportunity to help customers

Cons

Some customers are very rude

avatar
InteLogix Response
3d
Thank you for your dedication during your time at InteLogix, and for sharing this review. We're happy to hear that helping customers was a rewarding part of your role, it’s a key part of our mission to make lives better. We also hear your concern about handling difficult customer interactions, and your advice on better preparing agents for certain behaviors is something we take seriously. Equipping our teams with the tools and training to navigate tough conversations is important to us, and feedback like yours directly informs us how we approach these interactions.
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