1.0
Aug 29, 2017
Former employee, more than 1 year
Mesa, AZ
Recommend
CEO approval
Business Outlook
Pros
Lots of overtime, work from home. Talk with callers for as long as you want without being disciplined. Putting Apple on your resume for future career opportunities elsewhere.
Cons
Management is selective in discipline, one day praising and the next chastising for the same actions. Blames employee for tech problems; never the company's fault. Chastises employees for not knowing procedures, laying full responsibility for training on the employee & not answering questions with answers; rather, they ask you where you'd find the answer in the manual instead.