A psychological prison for people living below their hopes & dreams of a good career. AVOID - Apple Online Sales Support InteLogix Employee Review

1.0
Aug 29, 2017
Recommend
CEO approval
Business Outlook

Pros

Lots of overtime, work from home. Talk with callers for as long as you want without being disciplined. Putting Apple on your resume for future career opportunities elsewhere.

Cons

Management is selective in discipline, one day praising and the next chastising for the same actions. Blames employee for tech problems; never the company's fault. Chastises employees for not knowing procedures, laying full responsibility for training on the employee & not answering questions with answers; rather, they ask you where you'd find the answer in the manual instead.

Explore other reviews about InteLogix

5.0
Jun 17, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Hours are pretty decent. Calls aren’t that hard

Cons

Hitting metrics when you have multiple long calls

avatar
InteLogix Response
1d
Thank you for this review and for your continued work at InteLogix. We're glad to hear that the hours and call volume have worked well for you. We also hear your feedback about the challenge of hitting metrics on longer calls, and it's something we consider as we evaluate how performance standards apply across different call types. Your feedback helps us keep refining that process.
4.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Benefits Day Schedule Great Colleagues

Cons

Little Flexibility with scheduling Can be stressful meeting metric's

avatar
InteLogix Response
1d
Thank you for taking the time to share your experience. We're glad to hear that our benefits and team culture are a positive aspect of your experience working at InteLogix. We also hear your feedback about scheduling and the pressure that can come with meeting metrics. Balancing consistent performance standards with the flexibility our team members need is something we continue to work on, and feedback like yours helps us find that balance. Your input plays a real role in shaping a better experience for our team.
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