A very challenging company to work for. - Unit Manager InteLogix Employee Review

3.0
Nov 24, 2012
Recommend
CEO approval
Business Outlook

Pros

The company is very stable for a call center and does not lose projects as some other call centers do. There are plenty of advancement opportunities within the company. The lower level management staff takes pride in the work being done and really cares for the employees to try and lessen the stress of the job.

Cons

The pay within this company is well below average, with most inbound rep earning minimum wage or just slightly above. Some of the senior management has lost track of what its like to be on the front lines helping customers. Also they are not willing to hire enough reps to handle the incoming call volume during peak seasons, instead they have everyone working 50 plus hours at a very low pay rate for the work being done.

Explore other reviews about InteLogix

5.0
Jun 17, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Hours are pretty decent. Calls aren’t that hard

Cons

Hitting metrics when you have multiple long calls

avatar
InteLogix Response
2d
Thank you for this review and for your continued work at InteLogix. We're glad to hear that the hours and call volume have worked well for you. We also hear your feedback about the challenge of hitting metrics on longer calls, and it's something we consider as we evaluate how performance standards apply across different call types. Your feedback helps us keep refining that process.
4.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Benefits Day Schedule Great Colleagues

Cons

Little Flexibility with scheduling Can be stressful meeting metric's

avatar
InteLogix Response
2d
Thank you for taking the time to share your experience. We're glad to hear that our benefits and team culture are a positive aspect of your experience working at InteLogix. We also hear your feedback about scheduling and the pressure that can come with meeting metrics. Balancing consistent performance standards with the flexibility our team members need is something we continue to work on, and feedback like yours helps us find that balance. Your input plays a real role in shaping a better experience for our team.
See reviews by: Helpful|Rating|Date|All