Great Experience - Long-time Employee - Account Representative InteLogix Employee Review

5.0
Apr 15, 2019
Recommend
CEO approval
Business Outlook

Pros

I had a great experience with GC. I had the opportunity to make a lot of money, working alongside really great people. It’s a difficult job, but if you have drive and are money-motivated you’ll do well. If not, it’s not for you. You have to be able to face adversity and an environment that’s changing. Management is extremely hands on and very, very helpful to motivated new-hires. But if you’re coming in, “just spinning numbers” and filling a seat - it’ll be noticed and opportunities you’re given (bonus opportunity, flexible scheduling) will reflect that. It’s been a great career, with a great company that has treated me well.

Cons

The company needs to upgrade its San Diego office and the “perks” it offers. Coffee, teas, and breakfast snacks should be ever flowing and their needs to be more company sponsored events outside of the office. Account Representatives also need more exposure to technology. The software is extremely, EXTREMELY dated. And representatives should be given access to the basics - inter office communication (messenger, email), and lead tracking/performance metrics beyond just pen and paper. These aren’t ridiculous requests, they’re necessities in a performance-based, revenue-driven environment.

Explore other reviews about InteLogix

5.0
Jun 17, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Hours are pretty decent. Calls aren’t that hard

Cons

Hitting metrics when you have multiple long calls

avatar
InteLogix Response
2d
Thank you for this review and for your continued work at InteLogix. We're glad to hear that the hours and call volume have worked well for you. We also hear your feedback about the challenge of hitting metrics on longer calls, and it's something we consider as we evaluate how performance standards apply across different call types. Your feedback helps us keep refining that process.
4.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Getting the opportunity to help customers

Cons

Some customers are very rude

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InteLogix Response
2d
Thank you for your dedication during your time at InteLogix, and for sharing this review. We're happy to hear that helping customers was a rewarding part of your role, it’s a key part of our mission to make lives better. We also hear your concern about handling difficult customer interactions, and your advice on better preparing agents for certain behaviors is something we take seriously. Equipping our teams with the tools and training to navigate tough conversations is important to us, and feedback like yours directly informs us how we approach these interactions.
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