Customer Service Representative - Customer Service Representative InteLogix Employee Review

4.0
Jul 14, 2014
Recommend
CEO approval
Business Outlook

Pros

Fun atmosphere to come to work. I enjoy most of the people there, as everyone seems to be able to take the good and the bad and let it go. I haven't seen anything to make me want to leave or dislike my job there. But it is what it is, a job. For the division I work for, I am M-F until 5pm. After my career working 70 or more hours all days of the week, it is refreshing for once.

Cons

The pay is 1/3 of what I am used to getting. It isn't bad for the job I do, but it is lower than I would like. But I am also doing 3/4 less work so I am ok with it. Just an FYI, if you get injured and miss more than 2 weeks, WITH a doctors note, they will ask you to resign due to health reasons or even fire you. This happened to me. I broke my leg, had surgery, called in everyday as I was supposed to and since I would not resign they let me go. The next day I was supposed to pick my benefits. THIS is how the company treats you.

Explore other reviews about InteLogix

5.0
Jun 17, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Hours are pretty decent. Calls aren’t that hard

Cons

Hitting metrics when you have multiple long calls

avatar
InteLogix Response
4d
Thank you for this review and for your continued work at InteLogix. We're glad to hear that the hours and call volume have worked well for you. We also hear your feedback about the challenge of hitting metrics on longer calls, and it's something we consider as we evaluate how performance standards apply across different call types. Your feedback helps us keep refining that process.
4.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Benefits Day Schedule Great Colleagues

Cons

Little Flexibility with scheduling Can be stressful meeting metric's

avatar
InteLogix Response
4d
Thank you for taking the time to share your experience. We're glad to hear that our benefits and team culture are a positive aspect of your experience working at InteLogix. We also hear your feedback about scheduling and the pressure that can come with meeting metrics. Balancing consistent performance standards with the flexibility our team members need is something we continue to work on, and feedback like yours helps us find that balance. Your input plays a real role in shaping a better experience for our team.
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