The Best Place to Work in El Paso - Call Center Representative InteLogix Employee Review

3.0
Jul 28, 2014
Recommend
CEO approval
Business Outlook

Pros

Work-life balance can be maintained in most environments within GC Services. The ability to trade and give hours away is a plus and a huge perk. The pay is pretty good especially if you have been with the organization for a while and the 401K plan is perfect with 50 to 100% matching when the organization does well.

Cons

Not all managers are professional and the use of mental warfare can be tiresome. Not all their centers, especially in El Paso, TX work in the same fashion. Rules quickly change from one environment to another and sadly, the negativity from one center to another is horrible and de-motivating.

Explore other reviews about InteLogix

5.0
Jun 17, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Hours are pretty decent. Calls aren’t that hard

Cons

Hitting metrics when you have multiple long calls

avatar
InteLogix Response
5d
Thank you for this review and for your continued work at InteLogix. We're glad to hear that the hours and call volume have worked well for you. We also hear your feedback about the challenge of hitting metrics on longer calls, and it's something we consider as we evaluate how performance standards apply across different call types. Your feedback helps us keep refining that process.
4.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Benefits Day Schedule Great Colleagues

Cons

Little Flexibility with scheduling Can be stressful meeting metric's

avatar
InteLogix Response
5d
Thank you for taking the time to share your experience. We're glad to hear that our benefits and team culture are a positive aspect of your experience working at InteLogix. We also hear your feedback about scheduling and the pressure that can come with meeting metrics. Balancing consistent performance standards with the flexibility our team members need is something we continue to work on, and feedback like yours helps us find that balance. Your input plays a real role in shaping a better experience for our team.
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