Decent Management Training - Unit Manager InteLogix Employee Review

3.0
Nov 15, 2014
Recommend
CEO approval
Business Outlook

Pros

Can be entry-level, promotions from within, decent medical, dental & vision insurance. The management training program helped educate non-business world people how to become ethical business professionals, which is fabulous because many of the people in management have started as an entry-level employee with little to no experience. In this way, the company provides a great service to the local community with education and economic growth.

Cons

Because it is a lot of low skilled, entry-level work, highly skilled people just looking for a paycheck will be bored easily. If you can stick it out six months to a year, you'll most likely be in a management position. Also, there is a high turnover rate here, which tends to be a red flag for poor training and management. I think this may vary from center to center. Due to the promotions mostly being from within, it matters who you associate with. Maintain professionalism at all times, and you will move up very quickly.

Explore other reviews about InteLogix

5.0
Jun 17, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Hours are pretty decent. Calls aren’t that hard

Cons

Hitting metrics when you have multiple long calls

avatar
InteLogix Response
1w
Thank you for this review and for your continued work at InteLogix. We're glad to hear that the hours and call volume have worked well for you. We also hear your feedback about the challenge of hitting metrics on longer calls, and it's something we consider as we evaluate how performance standards apply across different call types. Your feedback helps us keep refining that process.
4.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Getting the opportunity to help customers

Cons

Some customers are very rude

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InteLogix Response
1w
Thank you for your dedication during your time at InteLogix, and for sharing this review. We're happy to hear that helping customers was a rewarding part of your role, it’s a key part of our mission to make lives better. We also hear your concern about handling difficult customer interactions, and your advice on better preparing agents for certain behaviors is something we take seriously. Equipping our teams with the tools and training to navigate tough conversations is important to us, and feedback like yours directly informs us how we approach these interactions.
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