Don’t do it - Collection's Associate InteLogix Employee Review

2.0
Jul 8, 2022
Recommend
CEO approval
Business Outlook

Pros

Positive it is a job

Cons

Pay Work life balance Too many ways to get fired Short training I work for the Hyundai section. The company does offer a a good bit of time slots to pick from but it is based on who applied the fastest. If you have a a family and your working the night shift you can’t even spend time with your family on your lunch break. You have to take it before you even fully start your shift. Training was quick and only lasted two weeks and then third week your on calls. You will have cameras on you even though your not allowed to take payments and you can not see payment details. There are too many ways to lose your job and you only allowed 6 absences then your cut loose. Your paid 16 an hour but you have to work total of 38 or more for the two week pay period or you will get 14 an hr. The health benefits are trash the benefits are trash. Also during a zoom training one of agents for got to turn of there mic and she was bad mouthing the boss and the training class.

Explore other reviews about InteLogix

5.0
Jun 17, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Hours are pretty decent. Calls aren’t that hard

Cons

Hitting metrics when you have multiple long calls

avatar
InteLogix Response
1w
Thank you for this review and for your continued work at InteLogix. We're glad to hear that the hours and call volume have worked well for you. We also hear your feedback about the challenge of hitting metrics on longer calls, and it's something we consider as we evaluate how performance standards apply across different call types. Your feedback helps us keep refining that process.
4.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Getting the opportunity to help customers

Cons

Some customers are very rude

avatar
InteLogix Response
1w
Thank you for your dedication during your time at InteLogix, and for sharing this review. We're happy to hear that helping customers was a rewarding part of your role, it’s a key part of our mission to make lives better. We also hear your concern about handling difficult customer interactions, and your advice on better preparing agents for certain behaviors is something we take seriously. Equipping our teams with the tools and training to navigate tough conversations is important to us, and feedback like yours directly informs us how we approach these interactions.
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