Pros
One of the good reasons of working here were my coworkers, though that can be said for any job. You do have the option of working from home.
Cons
The cons of working here were ultimately what made me leave. The pay was “ok” but didn’t increase significantly enough to warrant calling things a raise. Working 3 years to get 75 cents isn’t that impressive. As much as I liked my managers, I couldn’t help but feel aggravated that everyone kept getting micromanaged by the client. It just didn’t make sense that if I finished my work and my stats were fine, why do I have to do someone else’s work when we both work 8 hours. I also didn’t appreciate that we were told we’d be written up if we sat more than 5 minutes doing nothing when there was literally nothing to do. So the only way to avoid a write up was doing someone else’s work. Again, I appreciate my managers but that just didn’t feel right.