False advertising of jobs - Energy Advisor InteLogix Employee Review

1.0
Jan 8, 2023
Recommend
CEO approval
Business Outlook

Pros

The people were fine enough to work with. The guarantee of full time employment is a plus.

Cons

The company falsely advertises its pay and job duties. Firstly, they will tell you the hourly rate is $15 hourly, but what they *won't* tell you is that the $15 hourly is incentive pay; meaning if you are unable to work full time, you will be paid the *base rate* of $10 hourly. The way they market their openings, they imply that $15 hourly is base rate. Secondly, when hired on, I was originally supposed to review documents for project permits. Once on boarding was complete and my training finished, they told me I was to answer customer service phone calls and that my availability would be "taken into account" but then they would schedule me for time I had specifically asked to have open for doctor's appointments and court hearings for an ongoing legal issue. This place had insane amounts of turnover due to burnout or better opportunities. You're better off passing this one up.

Explore other reviews about InteLogix

5.0
Jun 17, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Hours are pretty decent. Calls aren’t that hard

Cons

Hitting metrics when you have multiple long calls

avatar
InteLogix Response
6d
Thank you for this review and for your continued work at InteLogix. We're glad to hear that the hours and call volume have worked well for you. We also hear your feedback about the challenge of hitting metrics on longer calls, and it's something we consider as we evaluate how performance standards apply across different call types. Your feedback helps us keep refining that process.
4.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Getting the opportunity to help customers

Cons

Some customers are very rude

avatar
InteLogix Response
6d
Thank you for your dedication during your time at InteLogix, and for sharing this review. We're happy to hear that helping customers was a rewarding part of your role, it’s a key part of our mission to make lives better. We also hear your concern about handling difficult customer interactions, and your advice on better preparing agents for certain behaviors is something we take seriously. Equipping our teams with the tools and training to navigate tough conversations is important to us, and feedback like yours directly informs us how we approach these interactions.
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