Attending College - COAF Representative InteLogix Employee Review

1.0
Oct 9, 2015
Recommend
CEO approval
Business Outlook

Pros

You could select your own break times. Break room and smoking area were there. Paid bi weekly.

Cons

The scheduling is inconsistent. The facility isn't the cleanest. When I started working there, I hadn't started school yet. Once I was determined to attend school and decided what I wanted to do, scheduling became an issue. It came down to me quitting because I couldn't make it to my shifts on time, with traffic and getting stuck with clients. I decided to quit before getting fired for being late, although I had spoken to management about my school schedule. But they wouldn't give me more than thirty minutes to get out of school and make it to work. Which was impossible. They didn't care about the fact that I have my foot on a career path.

Explore other reviews about InteLogix

5.0
Jun 17, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Hours are pretty decent. Calls aren’t that hard

Cons

Hitting metrics when you have multiple long calls

avatar
InteLogix Response
5d
Thank you for this review and for your continued work at InteLogix. We're glad to hear that the hours and call volume have worked well for you. We also hear your feedback about the challenge of hitting metrics on longer calls, and it's something we consider as we evaluate how performance standards apply across different call types. Your feedback helps us keep refining that process.
4.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Getting the opportunity to help customers

Cons

Some customers are very rude

avatar
InteLogix Response
5d
Thank you for your dedication during your time at InteLogix, and for sharing this review. We're happy to hear that helping customers was a rewarding part of your role, it’s a key part of our mission to make lives better. We also hear your concern about handling difficult customer interactions, and your advice on better preparing agents for certain behaviors is something we take seriously. Equipping our teams with the tools and training to navigate tough conversations is important to us, and feedback like yours directly informs us how we approach these interactions.
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